Flexible Spending and Health Reimbursement Accounts Administrator Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions Deadline: July 27th, 2026
Response Deadline: August 13th, 2026
Contract Commencement: January 1st, 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Des Moines
DESCRIPTION
A government authority in Des Moines, Iowa is seeking a vendor to provide administration services for group flexible spending accounts and group health reimbursement accounts. The engagement is intended to support the City’s goal of remaining competitive as an employer while managing and controlling benefit costs.
The selected administrator will be expected to provide claims administration, including accurate reporting and funding requests, along with strong plan sponsor and member customer service to ensure claims are processed accurately and in a timely manner. The solution should also include enhanced member support through telephone assistance, a user-friendly website, and a mobile application.
In addition, the City requires online access to timely or real-time aggregate reporting and a streamlined enrollment process for both members and City administrators. This includes the ability to complete open enrollment through a website or portal. Questions are due by July 27, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 1, 2026. Questions must be submitted by July 27, 2026.
- Who issued this RFP?
- It was issued by City Of Des Moines. The work is located in Des Moines, Iowa, United States.
- Who is a good fit for this opportunity?
- Third-party benefits administrator specializing in FSA and HRA programs
- Experience serving municipal or public-sector employers
- Strong claims processing, reporting, and funding request capabilities
- Established customer service operation with phone support for members and plan sponsors
- Secure digital platform with web portal and mobile application
- Ability to support online enrollment and open enrollment workflows
- Proven track record managing employee benefit accounts at scale
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.