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Fiber-to-the-Premises Network Services

Overview


IT Support, Hardware & Networking
Worcester, Massachusetts, United StatesPosted: July 31, 2026Deadline: September 2, 2026

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SUMMARY


Worcester is seeking information from vendors capable of delivering a citywide, resilient fiber-to-the-premises network with symmetrical gigabit speeds and at least 99.95% uptime. The initiative includes broadband affordability, digital inclusion, institutional connectivity, network redundancy, and net neutrality requirements.

KEY REQUIREMENTS


TIMELINE


Questions regarding specifications or terms must be submitted by August 26th, 2026.

Proposals must be delivered no later than 5:00 PM, September 2nd, 2026.

QUESTION DEADLINE


August 26, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


The City Of Worcester

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Worcester, Massachusetts is seeking information from vendors capable of providing a reliable, resilient fiber-to-the-premises broadband network throughout the city. The network is expected to serve residents, businesses, schools, nonprofits, municipal facilities, and other community anchor institutions with symmetrical gigabit speeds of at least 1 Gbps, scalable capacity, and service-level agreements guaranteeing at least 99.95% uptime.

The initiative is also intended to increase broadband adoption among low-income households, seniors, disadvantaged populations, and individuals facing cost, equipment, or awareness barriers. Vendors should be prepared to support low- or no-cost service tiers, equipment distribution, digital literacy programs, and multi-gigabit connectivity for institutions such as schools, libraries, and public housing.

The network should incorporate redundant paths and robust Layer 2 and Layer 3 capabilities to minimize single points of failure. Proposals should also uphold net neutrality principles and provide open, nondiscriminatory access for all users and network providers.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 2, 2026. Questions must be submitted by August 26, 2026.
Who issued this RFP?
It was issued by The City Of Worcester. The work is located in Worcester, Massachusetts, United States.
Who is a good fit for this opportunity?
  • Fiber broadband network operators and telecommunications infrastructure providers
  • Experience designing and managing redundant municipal or community-wide fiber networks
  • Demonstrated ability to deliver symmetrical gigabit and multi-gigabit services with stringent SLAs
  • Programs supporting affordable broadband, equipment access, and digital literacy
  • Strong Layer 2/Layer 3 networking, resiliency, and network operations capabilities
  • Commitment to open-access and net neutrality principles

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    Fiber-to-the-Premises Network Services (Due September 2, 2026) | Settle RFP Hunter