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Fiber-to-the-Premises Network Services

Overview


IT Support, Hardware & Networking
Worcester, Massachusetts, United StatesPosted: July 31st, 2026Deadline: September 2nd, 2026

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SUMMARY


Worcester is seeking information from vendors capable of delivering a citywide, resilient fiber-to-the-premises network with symmetrical gigabit speeds and at least 99.95% uptime. The initiative includes broadband affordability, digital inclusion, institutional connectivity, network redundancy, and net neutrality requirements.

DESCRIPTION


The government authority in Worcester, Massachusetts is seeking information from vendors capable of providing a reliable, resilient fiber-to-the-premises broadband network throughout the city. The network is expected to serve residents, businesses, schools, nonprofits, municipal facilities, and other community anchor institutions with symmetrical gigabit speeds of at least 1 Gbps, scalable capacity, and service-level agreements guaranteeing at least 99.95% uptime.

The initiative is also intended to increase broadband adoption among low-income households, seniors, disadvantaged populations, and individuals facing cost, equipment, or awareness barriers. Vendors should be prepared to support low- or no-cost service tiers, equipment distribution, digital literacy programs, and multi-gigabit connectivity for institutions such as schools, libraries, and public housing.

The network should incorporate redundant paths and robust Layer 2 and Layer 3 capabilities to minimize single points of failure. Proposals should also uphold net neutrality principles and provide open, nondiscriminatory access for all users and network providers.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 2, 2026.
Who is a good fit for this opportunity?
  • Fiber broadband network operators and telecommunications infrastructure providers
  • Experience designing and managing redundant municipal or community-wide fiber networks
  • Demonstrated ability to deliver symmetrical gigabit and multi-gigabit services with stringent SLAs
  • Programs supporting affordable broadband, equipment access, and digital literacy
  • Strong Layer 2/Layer 3 networking, resiliency, and network operations capabilities
  • Commitment to open-access and net neutrality principles

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