Expert Telemarketing Services for Global Individual Giving Programme
Location:
Italy
Posted on:
Deadline:
Summary:
Seeking expert telemarketing services to support donor conversion, upgrades, reactivation, and stewardship for a global giving program, including integrated communication and rapid emergency campaign support.
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An organization is seeking expert telemarketing services to support its Global Individual Giving Programme. The primary objectives include converting one-time donors to regular contributors, upgrading and reactivating existing donors, and managing stewardship activities to nurture valuable donor relationships.
The scope of work encompasses the execution of outbound telemarketing campaigns focused on conversion, upgrades, reactivation, and loyalty building. The selected vendor will utilize integrated communication channels—including SMS and email—before, during, and after calls to maximize donor engagement. Responsibilities also include data entry and database maintenance, comprehensive reporting with KPI tracking, and the capability to provide support for emergency campaigns within 48 hours of notification.
