When is the submission deadline?

Submissions are due October 19, 2026. Questions must be submitted by October 6, 2026.

It was issued by Saskatchewan Government Insurance. The work is located in Regina, Saskatchewan, Canada.

Who is a good fit for this opportunity?

Experience strategy and service design consultancy. Demonstrated expertise in user research, digital and non-digital experience design, and design systems. Front-end development and content management system implementation capabilities. Experience supporting enterprise organizations through discovery, delivery, optimization, and knowledge transfer. Strong collaborative teams able to embed with cross-functional agency and technology teams.

Experience Strategy and Solutions Partner Services (Due October 19, 2026)

Overview

Software, Web & Mobile Development

Regina, Saskatchewan, CanadaPosted: September 15, 2026Deadline: October 19, 2026

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SUMMARY

The agency seeks a three-year partner to provide experience strategy, research, service and digital design, web development, design-system support, and capability enablement. The successful provider will help improve stakeholder experiences and advance internal experience practices.

KEY REQUIREMENTS

Must accept terms identified in Schedule A of Appendix C without material changes
Must have Information Security Policies, Standards, and Specifications aligned with ISO 27002:2022 or equivalent
Must comply with Canada's Anti-Spam Legislation (CASL)
Must meet minimum threshold score of 8 out of 10 for Information Privacy and Security
Must provide three references from clients who obtained similar services in the last 5 years
Must be able to provide services remotely and potentially in-person at SGI facilities
Must have a robust security breach protocol and disaster recovery plan
Must ensure SGI data is physically or logically isolated from other customers

CONTRACT DURATION

36 months

TIMELINE

Issue Date: September 14th, 2026

Deadline for Questions: October 6th, 2026

Deadline for Issuing Addenda: October 9th, 2026

Submission Deadline: October 19th, 2026

Anticipated Contract Start Date: December 31st, 2026

QUESTION DEADLINE

October 6, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

Saskatchewan Government Insurance

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The agency is seeking an experience strategy and solutions partner to provide strategic experience strategy, research, design, enablement, web development, and related services on an as-required basis. The selected partner will work with agency teams to improve customer, broker, partner, and employee experiences while strengthening internal experience capability, consistency, and maturity.

Services will include defining experience direction, conducting research, synthesizing user and business insights, identifying opportunities, and producing strategic materials to support prioritization and decision-making. The partner will also design accessible, evidence-based experiences across digital and non-digital touchpoints; support the development, governance, maintenance, and adoption of the agency’s design system; and create reusable patterns, guidance, and quality-assurance practices.

The engagement may provide delivery support across discovery, design, build, launch, and optimization, including embedding qualified resources in cross-functional teams and supporting product and platform initiatives. The partner will also strengthen internal practices through coaching, facilitation, documentation, and knowledge transfer, while supporting the agency’s web presence through front-end development, content management system implementation and configuration, content optimization, and collaboration with technology and platform teams. The contract period will be three years, and questions must be submitted by October 6, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 19, 2026. Questions must be submitted by October 6, 2026.
Who issued this RFP?: It was issued by Saskatchewan Government Insurance. The work is located in Regina, Saskatchewan, Canada.
Who is a good fit for this opportunity?: Experience strategy and service design consultancy
Demonstrated expertise in user research, digital and non-digital experience design, and design systems
Front-end development and content management system implementation capabilities
Experience supporting enterprise organizations through discovery, delivery, optimization, and knowledge transfer
Strong collaborative teams able to embed with cross-functional agency and technology teams

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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