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Enterprise Resource Planning System Replacement Services

Overview


Business Systems (ERP, CRM & POS)
Okotoks, Alberta, CanadaPosted: July 7th, 2026Deadline: August 21st, 2026

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SUMMARY


Ontario is seeking a vendor to replace its enterprise resource planning system, including implementation, migration, security, testing, training, and operational transition. The scope also covers HR, payroll, applicant tracking, customer records, service requests, and case management functions.

KEY REQUIREMENTS


TIMELINE


NRFP issued: July 2nd, 2026

Virtual Meeting: July 15th, 2026

Deadline for Questions: August 11th, 2026

NRFP Closing date: August 20th, 2026

Interviews and/or Solution Demonstrations: Completed by October 31st, 2026

Negotiation and Contract finalization: December 2026

Anticipated Contract Start Date: January 2027

QUESTION DEADLINE


August 11th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Town Of Okotoks

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DESCRIPTION


The buyer is seeking a vendor to provide enterprise resource planning system replacement services in Ontario, Canada. The scope includes implementation planning, development of the work plan, schedule, and resourcing approach, as well as solution architecture and technical design for the replacement system.

The required services also include data conversion, migration, and load activities, along with security, privacy, disaster recovery, and business continuity support. The selected vendor is expected to deliver testing and validation services, training and change management, and deployment, cutover, and operational transition services.

Functional areas identified in the opportunity include payroll processing, benefit administration, job posting management, applicant tracking, citizen and customer records, service request management, case tracking and resolution, and communication history and reporting. A pre-bid meeting is scheduled for July 15, 2026, and questions must be submitted by August 11, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 21, 2026. Questions must be submitted by August 11, 2026.
Who issued this RFP?
It was issued by Town Of Okotoks. The work is located in Okotoks, Alberta, Canada.
Who is a good fit for this opportunity?
  • ERP systems integrator with public sector implementation experience
  • Firm with expertise in HR, payroll, benefits, and applicant tracking platforms
  • Provider experienced in CRM, case management, and citizen service workflows
  • Team with data migration, systems architecture, and integration capabilities
  • Vendor with strong security, privacy, disaster recovery, and business continuity experience
  • Company able to deliver training, change management, testing, and go-live transition support
  • Established presence in Canada or experience serving Ontario-based organizations

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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