When is the submission deadline?

Submissions are due August 7, 2026. Questions must be submitted by July 10, 2026.

It was issued by City Of Dallas. The work is located in Dallas, Texas, United States.

Who is a good fit for this opportunity?

Established Managed Print Services (MPS) provider. Experience with large-scale, multi-location print infrastructure. Capability to provide end-to-end support, including hardware, software, and consumables. Demonstrated track record with government or public sector entities. Skilled in reporting, monitoring, and ongoing optimization.

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Enterprise Print Management, Support and Maintenance Services

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Overview

Events, Printing & Promotional Goods

Dallas, Texas, United StatesPosted: June 26th, 2026Deadline: August 7th, 2026

Fit Score

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SUMMARY

Texas government is seeking managed print services, including supply, installation, maintenance, and optimization for a large print fleet across 550+ locations.

KEY REQUIREMENTS

Must have a minimum of 10 years of experience providing enterprise-wide Managed Print Services to large organizations
Must provide a minimum of 3-5 references
Must be an authorized provider for the requested services
Must comply with applicable city, state, and federal security standards including CJIS, NIST, FIPS 140-2, PCI, and HIPAA
Must maintain insurance as described in the solicitation
Must provide a comprehensive transition plan
Must provide a minimum of two dedicated on-site technicians
Must provide a minimum of two dispatch technicians available to support the City

CONTRACT DURATION

60 months

TIMELINE

Pre-proposal Conference: July 7th, 2026

Question Due Date: July 10th, 2026

Submission Due Date: August 7th, 2026

QUESTION DEADLINE

July 10th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City Of Dallas

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DESCRIPTION

The government authority in Texas seeks a vendor to deliver comprehensive enterprise print management, support, and maintenance services. This initiative involves managing a fleet of over 1,050 multifunction print devices distributed across more than 550 locations. Services required encompass the provision, installation, maintenance, and support of all print hardware, print management software, consumables, and optimization services.

The selected contractor will be responsible for all aspects of Managed Print Services (MPS), including equipment, installation, configuration, ongoing maintenance, consumables supply, monitoring, reporting, user training, and continuous optimization. The contract aims to ensure efficient and reliable print infrastructure management city-wide throughout its duration.

A pre-bid meeting is scheduled for July 7, 2026, and all questions must be submitted by July 10, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due August 7, 2026. Questions must be submitted by July 10, 2026.
Who issued this RFP?: It was issued by City Of Dallas. The work is located in Dallas, Texas, United States.
Who is a good fit for this opportunity?: Established Managed Print Services (MPS) provider
Experience with large-scale, multi-location print infrastructure
Capability to provide end-to-end support, including hardware, software, and consumables
Demonstrated track record with government or public sector entities
Skilled in reporting, monitoring, and ongoing optimization

Analysis generated by Settle AI from the source RFP.

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