When is the submission deadline?

This RFP closed on August 21, 2026 and is no longer accepting submissions.

What is the budget for this RFP?

Settle estimates the budget at $1,500,000. The issuer has not published an official figure.

It was issued by Department Of Enterprise Services. The work is located in Olympia, Washington, United States.

Who is a good fit for this opportunity?

Enterprise content management software providers. Firms experienced in ECM software maintenance and subscription services. Vendors supporting existing enterprise software implementations. Companies with scalable ongoing technical support capabilities.

Enterprise Content Management Services (Closed)

The organization is seeking vendors to provide ongoing maintenance and subscription options for existing enterprise content management solutions. This request for information will help evaluate available ECM service capabilities.

Must be a direct software publisher, authorized reseller, or partner of the applicable software publisher
Must be registered in Washington's Electronic Business Solution (WEBS)
Must be registered with Washington's Statewide Payee Desk
Must comply with Washington State IT security policies and standards
Must maintain required insurance coverages including Commercial General Liability, Workers' Compensation, Employers' Liability, Technology Professional Liability, and Cyber Risk Liability
Must provide annual AICPA SOC 2 Type I reports and attestations
Must have an incident response process following NIST standards
Must maintain a contemporaneous backup of data recoverable within two hours
Must meet digital accessibility standards outlined in WaTech USER-01-01-S
Must not require employees to sign mandatory individual arbitration clauses or class action waivers (Executive Order 18-03)

RFI survey response deadline: August 21st, 2026, by 5:00pm Pacific Time.

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

The issuing organization is seeking information from vendors capable of providing enterprise content management services. The anticipated services are intended to support existing purchasers of enterprise content management solutions.

Respondents should be able to offer ongoing software maintenance and/or software subscription options for existing ECM platforms. The request is for information to help assess available vendor capabilities and service models.

Enterprise Content Management Services

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