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Enterprise Business Automation Platform

Overview


Business Systems (ERP, CRM & POS)
Brussels, BelgiumPosted: September 12, 2026Deadline: September 23, 2026

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SUMMARY


A vendor is sought to deliver a configurable enterprise business automation platform with workflow management, robotic process automation, document processing, and online form distribution capabilities. The expected contract period is one year.

KEY REQUIREMENTS


BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION


60 months

TIMELINE


Proposal submission deadline: October 23rd, 2026.

Initial contract period: 3 years.

Optional extensions: Two 1-year extensions.

QUESTION DEADLINE


September 25, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Nato International Staff

Organization overview and procurement intelligence available on paid plans.
See Issuer Research

DESCRIPTION


The procuring organization seeks a vendor to provide an enterprise business automation platform that enables authorized users to configure workflows through a graphical workflow designer without software development expertise. The platform must support the creation, reading, updating, and deletion of workflow activities, transitions, and decision points.

The solution must manage automated review, approval, decision-making, and routing processes across single- and multi-level workflows, including sequential and parallel processing with complex decision points for different users and roles. It must maintain multiple workflow versions and allow new versions to be activated without losing historical data. Supported business domains may include human resources, workspace services, IT, finance, facilities management, and security services.

The platform must also provide robotic process automation for rule-based, repetitive tasks such as creating ERP transactions, classifying scanned files, creating tickets, and managing data flows. It should support automated business-document processing, including document classification, information extraction, and validation of extracted data, as well as online form distribution through email invitations and shareable links. The contract period will be one year. Questions must be submitted no later than September 25, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 23, 2026. Questions must be submitted by September 25, 2026.
What is the budget for this RFP?
Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Nato International Staff. The work is located in Brussels, Belgium.
Who is a good fit for this opportunity?
  • Enterprise business automation and workflow platform provider
  • Proven experience with graphical workflow configuration and version-controlled process management
  • Expertise in robotic process automation and rule-based business process automation
  • Capabilities in intelligent document processing, data extraction, and validation
  • Experience supporting HR, IT, finance, facilities, security, or other shared-service workflows
  • Established vendor able to provide and support a one-year enterprise contract

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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