When is the submission deadline?

Submissions are due June 19, 2026. Questions must be submitted by June 5, 2026.

It was issued by City Of Mississauga. The work is located in Mississauga, Ontario, Canada.

Who is a good fit for this opportunity?

Expertise in enforcement or case management system planning and analysis. Previous experience with government or municipal clients. Familiarity with compliance reporting and audit requirements. Capacity to deliver end-to-end workflow assessments. Proven track record in projects requiring secure evidence and data management.

Enforcement Case Management System Readiness, Analysis and Pre-Implementation Services (Due June 19, 2026)

Overview

Management Consulting & Admin Support

Mississauga, Ontario, CanadaPosted: May 27th, 2026Deadline: June 19th, 2026

Fit Score

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SUMMARY

Ontario seeks a vendor to provide readiness, analysis, and pre-implementation services for a comprehensive enforcement case management system, ensuring support for secure operations and statutory reporting.

KEY REQUIREMENTS

Must be a registered vendor on the City's e-bidding system
Must register as a 'Plan Taker' for this RFP
Must not be a suspended supplier pursuant to the City's Supplier Performance Management and Suspension Policy
Must provide proof of Professional Liability Insurance
Must provide proof of Workplace Safety and Insurance Board (WSIB) coverage
Must not have a conflict of interest
Must be able to complete work no later than March 31st, 2027
Must not implement, configure, or sell a CMS under this engagement

TIMELINE

Deadline for Questions: June 5th, 2026

Deadline for Issuing Addenda: June 9th, 2026

Closing Date & Time: June 12th, 2026 at 2:00:00 PM local time

Anticipated Award or Execution of Agreement: July 2nd, 2026

QUESTION DEADLINE

June 5th, 2026

Issuing Agency

City Of Mississauga

Organization overview and procurement intelligence available on paid plans.

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DESCRIPTION

The selected vendor will provide services supporting the readiness, analysis, and pre-implementation phases of an enforcement case management system. Key deliverables include end-to-end process analysis for enforcement operations such as complaint intake, investigations, evidence and compliance management, administrative penalties, notices of contravention, and handling of property standards orders. The project requires the assessment of long-term records retention needs and the development of operational reports, executive dashboards, and compliance/statutory reporting to support legislative and organizational requirements.

Additional services include recommendations for secure evidence handling aligned with chain of custody standards, version control, and maintenance of audit logs. Vendors will also analyze requirements for enforcement-specific workflows, defensible audit trails, and system integrations, ensuring robust case views that link people, locations, violations, and outcomes. The engagement will last one year and will focus on building a foundation for a modern, compliant, and efficient enforcement management system.

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Frequently asked questions

When is the submission deadline?: Submissions are due June 19, 2026. Questions must be submitted by June 5, 2026.
Who issued this RFP?: It was issued by City Of Mississauga. The work is located in Mississauga, Ontario, Canada.
Who is a good fit for this opportunity?: Expertise in enforcement or case management system planning and analysis
Previous experience with government or municipal clients
Familiarity with compliance reporting and audit requirements
Capacity to deliver end-to-end workflow assessments
Proven track record in projects requiring secure evidence and data management

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