Employee Assistance Program Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions due by September 10th, 2026.
Responses to questions posted by September 15th, 2026.
Quote submission deadline September 22nd, 2026.
Contract period begins October 1st, 2026.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Mississippi Department Of Child Protection Services
DESCRIPTION
A government authority in Jackson, Mississippi is seeking a vendor to provide employee assistance program services for a one-year contract period. Services will support agency employees and their covered family members with confidential assistance related to stress, burnout, trauma exposure, secondary trauma or compassion fatigue, work-life balance, marital and family concerns, substance or process disorders, addictions, anxiety, depression, grief, and other personal or emotional issues.
The program must include a toll-free, confidential employee assistance telephone line available 24 hours a day and staffed by professionals with at least a master's degree in social work, counseling, marriage and family therapy, or psychology. The service may provide a singular intervention when appropriate and must support after-hours, face-to-face emergency counseling for homicidal, suicidal, or actively psychotic episodes.
The vendor must also provide training for managers and supervisors on identifying personal and emotional problems that may affect workplace performance, documenting concerns, and appropriately referring employees to the employee assistance program. An online portal must provide timely access to information and resources without requiring direct engagement with a licensed provider for every need, while maintaining appropriate confidentiality and privacy standards. Questions are due by September 10, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 22, 2026. Questions must be submitted by September 10, 2026.
- Who issued this RFP?
- It was issued by Mississippi Department Of Child Protection Services. The work is located in Jackson, Mississippi, United States.
- Who is a good fit for this opportunity?
- Employee assistance program provider with experience serving government agencies
- Licensed behavioral health professionals with relevant master's-level qualifications
- 24-hour confidential counseling and crisis response capabilities
- Expertise in workplace wellness, supervisor training, and employee referrals
- Secure online resource portal with strong privacy and confidentiality practices
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.