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Employee and Family Assistance Program Services

Overview


Healthcare Services, Wellness & Biotech
Regina, Saskatchewan, CanadaPosted: October 3, 2026Deadline: November 2, 2026

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SUMMARY


A government authority in Regina is seeking a provider for comprehensive EFAP services, including confidential counselling, crisis response, referrals, workplace support, and trauma services. The program requires accessible virtual and in-person care, strong privacy controls, and regional response capabilities.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Issue date: October 2nd, 2026

Deadline for questions: October 16th, 2026

Submission deadline: November 2nd, 2026

Evaluation period: November 3rd to 13th, 2026

Shortlist interviews or presentations: November 17th to 18th, 2026

Anticipated award: November 25th, 2026

Anticipated contract start: December 1st, 2026

QUESTION DEADLINE


October 16, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Regina Public Library

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Regina, Saskatchewan is seeking a qualified provider to deliver Employee and Family Assistance Program services. The program must offer confidential intake through multiple channels, 24/7/365 crisis access, screening, assessment, short-term counselling, follow-up, facilitated referrals, and up to six counselling sessions per person per episode of care. Counsellors must be available virtually and in person at the user’s discretion, with in-person services accessible in Regina and the surrounding area.

Services must be inclusive, culturally responsive, trauma-informed, and accessible. The provider must support critical incident and trauma response in Regina, surrounding areas, and throughout Saskatchewan, as well as supervisor consultation, management referral support, and workplace education.

The contract also includes implementation and transition support, orientation, program promotion, account management, reporting, and quality improvement. Strong privacy, information security, business continuity, and subcontractor controls are required. Proponents must provide transparent and sustainable pricing, clearly identifying costs for additional and optional services. Questions must be submitted by October 16, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 2, 2026. Questions must be submitted by October 16, 2026.
Who issued this RFP?
It was issued by Regina Public Library. The work is located in Regina, Saskatchewan, Canada.
Who is a good fit for this opportunity?
  • Established employee assistance and workplace wellness provider
  • Licensed counselling and mental health professionals available virtually and in person
  • Experience delivering 24/7 crisis intervention and critical incident response
  • Regional capacity serving Regina, surrounding areas, and Saskatchewan
  • Expertise in culturally responsive, trauma-informed, and accessible care
  • Demonstrated privacy, information security, continuity, reporting, and quality management controls

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