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Maryland Health Benefit Exchange

Eleven Labs Enterprise Subscription Renewal

Due
Dec 1, 2026
Budget
$87,600
Verified
Contract
12 months
Location
  • Baltimore, Maryland, United States
Posted
Oct 29, 2026

SUMMARY


The Maryland Health Benefit Exchange is seeking a 12-month subscription renewal for Eleven Labs enterprise services, including various voice and speech models and a growth success package.
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DESCRIPTION


The Maryland Health Benefit Exchange (MHBE) is soliciting bids for a 12-month subscription to Eleven Labs' Tier A solution, covering the period from February 9, 2027, to February 8, 2028. The scope includes access to products such as Text-to-Speech, Speech-to-Speech, Speech-to-Text, Instant Voice Cloning, and various Eleven Labs models, along with a Growth Success Package providing a dedicated account manager, training, and priority access to new features. The contract is a firm fixed-price agreement.

KEY REQUIREMENTS


  • Bidder must be authorized to resell Eleven Labs subscriptions
  • Must submit a letter of authorization from the manufacturer
  • Must agree to all State IFB and Contract terms and conditions
  • Must submit bids in PDF format via eMaryland Marketplace Advantage (eMMA)
  • Must provide a redacted version of the bid for Public Information Act requests

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TIMELINE


Issue Date: October 29, 2026

Pre-Bid Conference: November 16, 2026

Closing Date and Time: December 1st, 2026

Contract Start: February 9, 2027

Issuing Agency


Maryland Health Benefit Exchange

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CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Frequently asked questions


When is the submission deadline?
Submissions are due December 1, 2026.
What is the budget for this RFP?
The published budget is $87,600.
Who issued this RFP?
It was issued by Maryland Health Benefit Exchange. The work is located in Baltimore, Maryland, United States.

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