A government agency in Texas is seeking a comprehensive electronic patient care reporting (ePCR) system to support the operational needs of EMS departments. The desired solution should include software, a secure portal, and submittal functionalities, forming a unified and scalable platform capable of accommodating future growth. Compatibility with a broad range of mobile computing devices—including Windows and iOS platforms, as well as devices such as Toughbooks and tablets—is essential. The platform should offer a user-friendly, intuitive interface with cloud-based access via secure web browsers and be mobile app–agnostic, ensuring seamless operation across multiple device types.

Key requirements include comprehensive business analytics, unlimited reporting capabilities, and integrated dynamic dashboards, all provided at no extra cost. The system must be fully customizable, offering multiple customizable fields throughout the patient care chart and supporting extensive reporting and data analysis needs. Seamless integration with the State EMS Registry is required, including automatic formatting, validation, and submission of EMS run data. Compliance with all relevant regulations and the ability to meet rigorous functionality and performance standards are mandatory characteristics of this solution.

Vendors interested in this opportunity must submit any questions regarding the proposal by December 9, 2025.