An agency in New York is seeking a vendor to provide a comprehensive Electronic Medical Record (EMR) system that meets rigorous compliance and interoperability standards. The system must support a range of clinical, operational, and billing functions, ensuring compatibility with regulatory requirements and seamless integration with existing platforms such as SHIN-NY, PSYCKES, and I-STOP/EPCS to facilitate connectivity and secure electronic prescribing.

Key features of the desired EMR include Medicaid billing support with electronic submissions and reconciliation capabilities, telehealth integration with secure video communication, and offline capabilities for mobile crisis documentation. The system should provide strong security measures, including encryption, role-based access controls, and robust audit logs. Tools to enhance patient engagement—such as a patient portal, appointment scheduling functionalities, and secure messaging—are also required.

The anticipated contract will have a duration of one year.