An organization in New York is seeking a cloud-based electronic dental record solution designed for dental clinics serving individuals with developmental disabilities. The chosen solution must integrate seamlessly with the agency's existing Electronic Health Record (EHR) platform to allow for unified management of patient information and daily operations.

Core functionality required includes scheduling, documentation, patient record maintenance, billing, data entry and retrieval, and backup synchronization with the EHR through a secure bridge. The solution should be capable of supporting information exchange for approximately 900 to 1,500 individuals per month. Vendors will also be expected to provide regular reporting on services performed and ensure ongoing telephone and technical support.

Additionally, the provider must offer comprehensive training that is both accessible and available as needed, including initial onboarding, periodic refresher sessions, and support for system upgrades or new staff members. This opportunity is suitable for vendors with experience in cloud-based health records and specialized dental clinic solutions.