Electronic Benefit Transfer Transaction Processing Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Public Notice: September 29th, 2026
Deadline for Questions: November 10th, 2026
Response to Questions Posted: December 8th, 2026
Deadline for Receipt of Proposals: February 9th, 2027
Estimated Notification of Award: March 9th, 2027
Estimated Project Start Date: December 1st, 2027
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Department of Health and Social Services, Division of Public Health
DESCRIPTION
The issuing government authority in Dover, Delaware seeks a vendor to provide electronic benefit transfer transaction processing services for the Women, Infants, and Children (WIC) program. The selected provider will manage electronic benefit transactions, support real-time authorization of WIC purchases, and facilitate benefit delivery, updates, and participant account management.
Responsibilities include interfacing with the State’s WIC on the WEB (WOW) management information system, account and benefit maintenance, card and PIN issuance and maintenance, deployment and maintenance for exempt authorized vendors, transaction processing, settlement and reconciliation, and reporting. The vendor will also provide card production and some distribution, maintain system security and data encryption, and comply with federal WIC confidentiality and technology requirements.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due February 9, 2027. Questions must be submitted by November 10, 2026.
- Who issued this RFP?
- It was issued by Department of Health and Social Services, Division of Public Health. The work is located in Dover, Delaware, United States.
- Who is a good fit for this opportunity?
- Electronic benefit transfer and payment processing specialists
- Experience supporting WIC or other government benefit programs
- Proven integration expertise with state benefits management information systems
- Strong capabilities in transaction security, encryption, reconciliation, and reporting
- Demonstrated compliance with federal WIC confidentiality and technology requirements
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.