(1) Vendor needs to provide educator information system upgrades and support services.– Use .NET, Angular and TypeScript technologies.– These items include both system bugs that require significant re–work by the credentialing staff, as well as improvements to support applicants, existing educators, SAUs and the Credentialing.– Provide a report output option that allows for data visualization, creating graphs and charts of report data.– Work with the credentialing staff to review the verification of certificates for educator working without an SOE.– Ongoing support will focus on 24/7/365 system uptime.– Provide the design, programming and testing support for the Educator Information System.– The services being sought will target four areas.– Update the system to meet the requirements of ongoing Administrative Rule Changes being defined for the credential application and renewal process.– This upgrade approach will be much more cost effective than a larger rebuild of the system, or the cost of a new system entirely.– Administrative Rule related system updates.– Modernize user interface/ ADA compliance.– Improve workflow.– Upgrade the underlying data structures on an ongoing basis.– Create a reporting mechanism that allows department administrator to generate reports for through a dashboard, without individual report customizations.– Expand Educator Information System (EIS) capabilities to provide financial projections.– Update the system architecture and user interface for a subset of the Educator Information System, allowing for existing integration, and beginning with functionality.