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Driver Licensing Modernization System

Overview


Business Systems (ERP, CRM & POS)
South Dakota, United StatesPosted: July 2nd, 2026Deadline: July 31st, 2026

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SUMMARY


The State of South Dakota is requesting information for the modernization of its driver licensing system, including automation, data integration, and enhanced self-service capabilities.

KEY REQUIREMENTS


TIMELINE


RFI Release Date: July 1st, 2026

Deadline for Vendor Enquiries: July 13th, 2026

Response to Vendor Enquiries: July 17th, 2026

RFI Response Due Date: July 31st, 2026

Vendor Presentations: TBD

QUESTION DEADLINE


July 13th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


South Dakota Department Of Public Safety

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DESCRIPTION


The State of South Dakota is seeking information from vendors regarding the modernization of its driver licensing system to replace the current legacy platform, which has developed considerable functional gaps in most operational areas. The existing system is characterized by extensive manual processes, disconnected platforms, and reliance on institutional knowledge in place of automation and system integration.

Key modernization objectives include the implementation of a comprehensive document and image repository management system, supporting a system-of-record approach to handling scanned documents, forms, photos, and correspondence. Additional requirements cover audit management tools (research, audit logs, reporting, and scorecards), advanced data warehousing with a self-service business intelligence layer, and integration from driver licensing, AAMVA, finance, and scheduling systems. This would enable staff to independently run, save, and share queries without requiring IT assistance.

Vendors are expected to propose solutions that can host the driver licensing platform with support for both on-premise and hosted options. The modernization effort also aims to enhance the customer experience through the expansion of self-service and digital access, while establishing a unified system of record encompassing driver licensing, enforcement, and financial operations. Automation of daily workflows and improved data processing, accessibility, quality, and reporting are also essential features being sought.

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Frequently asked questions


When is the submission deadline?
Submissions are due July 31, 2026. Questions must be submitted by July 13, 2026.
Who issued this RFP?
It was issued by South Dakota Department Of Public Safety. The work is located in South Dakota, United States.
Who is a good fit for this opportunity?
  • Proven experience with government driver licensing or motor vehicle systems modernization
  • Expertise in document management, audit, and data warehousing solutions
  • Strong capabilities in system integration and automation for public sector clients
  • Ability to deliver scalable, secure, and user-friendly digital service platforms
  • Familiarity with AAMVA standards and requirements

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    Driver Licensing Modernization System (Due July 31, 2026) | Settle RFP Hunter