An airport authority is seeking a qualified vendor to implement a comprehensive Digital Revenue Intelligence and Engagement (DRIVE) platform. This strategic project involves developing an integrated, airport-wide solution that centralizes and automates the collection of real-time, line-item sales data from all airport concessionaires. The goal is to improve revenue reporting accuracy, reduce reliance on self-reported sales figures, and provide executive dashboards that directly link sales activity to rental percentage fees and specific concession locations.

The DRIVE platform should support seamless integration with existing POS systems or a unified airport POS infrastructure. Key requirements include automated, accurate data collection, real-time and scheduled reporting capabilities, and robust support for contract-specific business rules to enhance rent billing workflows. The system must allow for a phased implementation approach to ensure smooth onboarding of concessionaires, minimize duplicate work, and avoid hybrid manual-automated solutions.

Additionally, the vendor will provide self-service and assisted onboarding processes, support for complex integrations, and liaison resources to manage concessionaire relationships, oversee menu pricing audits, and ensure compliance. The selected platform must guarantee data integrity, standardization for effortless product categorization, and reliable real-time synchronization under typical operational conditions.