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Digital Operations Specialist for Website and Digital Fundraising

Overview


Software, Web & Mobile Development
Washington, District Of Columbia, United StatesPosted: September 15, 2026Deadline: September 29, 2026

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SUMMARY


The organization seeks a digital operations specialist to manage and optimize its website, CMS platforms, digital fundraising tools, analytics, and constituent data integrations. The role requires experience with WordPress, Salesforce ecosystems, donation platforms, conversion optimization, and digital performance reporting.

KEY REQUIREMENTS


BUDGET

Verified

$75,000 – $95,000

Issuing Agency


Shatterproof

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DESCRIPTION


The organization is seeking a digital operations specialist to manage, measure, and optimize its website and digital fundraising ecosystem. Reporting to the director of direct response within marketing and communications, the role combines hands-on website operations, digital fundraising technology, analytics, reporting, and systems support.

The specialist will manage website updates and digital fundraising experiences; support donation platforms; maintain measurement and reporting; analyze performance data; and troubleshoot integrations and data flows across Salesforce Marketing Cloud, Salesforce CRM, donation platforms, and the website. Responsibilities also include supporting a WordPress website launch and ongoing optimization, configuring promotional and conversion elements such as lightboxes, banners, calls to action, and forms, and recommending improvements to site structure, page design, content presentation, user journeys, and conversion paths.

The role will maintain CMS platforms, primarily WordPress, with ongoing support for Drupal and occasional Wix sites during transition periods. Duties include building, configuring, testing, launching, and maintaining donation forms, fundraising pages, campaign and confirmation experiences, tracking parameters, and related digital fundraising functionality.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 29, 2026.
What is the budget for this RFP?
The published budget is $75,000 – $95,000.
Who issued this RFP?
It was issued by Shatterproof. The work is located in Washington, District Of Columbia, United States.
Who is a good fit for this opportunity?
  • Digital operations and fundraising technology specialists
  • Proven WordPress, Drupal, and website optimization experience
  • Expertise with Salesforce Marketing Cloud and Salesforce CRM integrations
  • Experience managing donation platforms, fundraising forms, and conversion journeys
  • Strong analytics, measurement, reporting, and data troubleshooting capabilities
  • Experience supporting nonprofit marketing, communications, or development teams

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