Vendor needs to provide digital engagement SaaS maintenance and support services. To a cloud-based public engagement platform that enables the creation of interactive, customizable surveys for transportation planning. It supports various input formats, real-time data collection, secure storage, automated reporting, and meets accessibility standards, with technical support and platform updates included. Installation and configuration: vendor must perform all installation, initial setup, and configuration tasks required to deliver a final product that has been piloted, tested and is fully functional for users. System requirements: vendor must specify the method that will be used to deliver the software, login requirements, special system requirements or other requirements to ensure software is fully functional within the environment.