Cybersecurity Incident Retainer Service
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issue Date of RFP: Documented Online
Deadline for Questions: Documented Online
Deadline for Issuing Addenda: Three (3) business days for Submission Deadline
Submission Deadline: Documented Online
Evaluation of Proposals: July 2026
Rectification Period: Five (5) business days
Contract Negotiation Period: 10 business days
Anticipated Execution of Agreement: August 2026
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Regional Municipality Of Wood Buffalo
DESCRIPTION
The agency is seeking proposals from qualified and experienced vendors to provide a comprehensive Cybersecurity Incident Response retainer for a six-year contract. The selected provider will ensure rapid and reliable access to qualified incident response professionals during cybersecurity events, such as ransomware attacks, data breaches, and denial-of-service incidents. A retainer model must be established that incorporates clear activation procedures, defined service levels, escalation processes, and predictable pricing structures.
In addition to incident triage and response support, the contract includes ongoing value through readiness activities in non-incident years, such as tabletop exercises and maintenance of the incident response plan. Post-incident activities and storage and processing of incident-related data within Canada (unless expressly authorized otherwise) are also in scope. Services explicitly outside the scope include managed security services, IT operations, technology implementation, ongoing monitoring, communication, public relations, and penetration testing.
Vendors must guarantee the availability of qualified incident response personnel and prioritize agency incidents over non-retainer clients. All questions related to this RFP must be submitted by July 3, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due July 10, 2026.
- Who issued this RFP?
- It was issued by Regional Municipality Of Wood Buffalo. The work is located in Fort Mcmurray, Alberta, Canada.
- Who is a good fit for this opportunity?
- Experienced in providing cybersecurity incident response retainers for government clients
- Demonstrated expertise in handling ransomware, data breaches, and denial-of-service attacks
- Ability to guarantee rapid personnel availability and prioritization
- Operations and data centers within Canada
- Proven track record in incident response plan development and tabletop exercises
Analysis generated by Settle AI from the source RFP.
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