The Provincial government seeks a vendor to deliver a comprehensive Cyber Security Managed Detection and Response (MDR) Solution as part of an operational Managed Security Service Provider (MSSP) partnership. The solution must offer 24/7 monitoring, detection engineering, triage, and coordinated response services for security events within agency-owned environments. Vendors should support the customization and tuning of detection rules and alert logic while ensuring the agency retains ownership of all detection configurations, playbooks, and rules developed during the contract.

Optional services may include advanced detection engineering, enhanced reporting, user awareness support, vulnerability intelligence integration, and expanded threat intelligence features. The MDR solution must incorporate threat intelligence and provide automated event correlation across multiple telemetry sources. Monitoring should encompass both on-premise and cloud workloads, including Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) deployments. Human-led incident response and remediation coordination with agency and third-party providers is required. The use of confidential agency data, telemetry, or incident artifacts for AI or machine learning model training is expressly prohibited without prior written authorization.