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Provincial Health Services Authority

Cyber Security Managed Detection and Response Solution

Due
Mar 25, 2026
Questions due
Mar 25, 2026
Budget
$10,000,000 – $30,000,000
Estimate
Contract
84 months
Location
  • Burnaby, British Columbia, Canada
Posted
Mar 12, 2026

SUMMARY


The Province seeks a vendor to deliver a 24/7 managed detection and response (MDR) cybersecurity solution, including monitoring, detection engineering, and incident response for both on-premise and cloud environments.
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DESCRIPTION


The Provincial government seeks a vendor to deliver a comprehensive Cyber Security Managed Detection and Response (MDR) Solution as part of an operational Managed Security Service Provider (MSSP) partnership. The solution must offer 24/7 monitoring, detection engineering, triage, and coordinated response services for security events within agency-owned environments. Vendors should support the customization and tuning of detection rules and alert logic while ensuring the agency retains ownership of all detection configurations, playbooks, and rules developed during the contract.

Optional services may include advanced detection engineering, enhanced reporting, user awareness support, vulnerability intelligence integration, and expanded threat intelligence features. The MDR solution must incorporate threat intelligence and provide automated event correlation across multiple telemetry sources. Monitoring should encompass both on-premise and cloud workloads, including Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) deployments. Human-led incident response and remediation coordination with agency and third-party providers is required. The use of confidential agency data, telemetry, or incident artifacts for AI or machine learning model training is expressly prohibited without prior written authorization.

KEY REQUIREMENTS


  • Operate within BC Health's customer-owned Microsoft Sentinel SIEM environment as the primary platform for event ingestion, correlation, and incident management
  • Integrate with BC Health's existing endpoint detection and response (EDR) platforms without requiring replacement
  • Leverage BC Health's existing identity, endpoint, email, and cloud security platforms as primary detection telemetry sources
  • Integrate with BC Health's identity and access management platform (Entra ID) for identity-based threat detection
  • Provide automated correlation of events across multiple telemetry sources within the customer-owned environment
  • Support customization and tuning of detection rules and alert logic within BC Health's platforms
  • Ensure BC Health retains ownership of all detection rules, alerts, playbooks, and custom configurations created under the contract
  • Continuously develop and deploy updated detection logic in response to emerging threats
  • Incorporate threat intelligence into detection operations
  • Provide 24/7/365 monitoring and human-led response services
  • Coordinate incident response and remediation activities with BC Health and designated third-party service providers
  • Provide monitoring coverage for cloud environments, including IaaS and PaaS workloads
  • Prohibit the use of BC Health confidential data, telemetry, or incident artifacts for AI or machine learning model training without explicit written consent
  • Meet strict service levels for rapid detection, containment, and reporting
  • Comply with BC Health privacy standards, FOIPPA, and ISO 27001 or equivalent security frameworks

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TIMELINE


NDA and Supplier Information Form Submission Deadline: March 25th, 2026

Tentative RFP Release Date: March 30th, 2026 (to invited proponents only)

Issuing Agency


Provincial Health Services Authority

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CONTACTS


Primary procurement contact — name, title, email, and phone

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Frequently asked questions


When is the submission deadline?
This RFP closed on March 25, 2026 and is no longer accepting submissions.
What is the budget for this RFP?
Settle estimates the budget at $10,000,000 – $30,000,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Provincial Health Services Authority. The work is located in Burnaby, British Columbia, Canada.
Who is a good fit for this opportunity?
  • Established MSSP with experience in managed detection and response
  • Ability to provide 24/7/365 monitoring and human-led incident response
  • Expertise in integrating threat intelligence and advanced detection engineering
  • Experience with public sector and large-scale enterprise cybersecurity
  • Proven track record supporting multi-cloud and hybrid environments

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