When is the submission deadline?

This RFP closed on May 7, 2026 and is no longer accepting submissions.

What is the budget for this RFP?

Settle estimates the budget at $250,000 – $1,000,000. The issuer has not published an official figure.

It was issued by Nc Community College System. The work is located in North Carolina, United States.

Who is a good fit for this opportunity?

Established provider of CRM solutions for educational institutions. Experience with large-scale system implementations. Expertise in workforce engagement and student lifecycle management. Proven capabilities in integration (REST APIs, real-time synchronization). Strong track record in privacy and security compliance. Ability to offer robust support and training services.

RFP HunterSettle helps teams win more revenue through RFPs.

Book a demo

See More RFPs

Customer Relationship Management (CRM) Software

Book a demo

Overview

Business Systems (ERP, CRM & POS)

North Carolina, United StatesPosted: April 24th, 2026Deadline: May 7th, 2026

Past Due

Fit Score

Settle Intelligence

Settle helps teams win more RFP revenue by finding the right opportunities early, prioritizing the contracts they're most likely to win, and drafting responses from approved company knowledge and past wins.

Learn more about Settle

SUMMARY

RFI for CRM software supporting college engagement, workforce outreach, and student lifecycle management with modern integration and security features.

KEY REQUIREMENTS

Must provide a SaaS solution for student lifecycle management
Must support a shared systemwide baseline or golden image configuration
Must support integration with enterprise systems and external partner systems
Must provide detailed point-by-point responses to RFI items
Must submit responses through the Sourcing Tool
Must adhere to security and compliance standards including SSO, MFA, and FERPA
Must provide implementation methodology and support model

BUDGET

Estimate

$250,000 – $1,000,000

TIMELINE

Issue Date: April 24th, 2026

Clarification Questions Deadline: May 1st, 2026

Addendum Posting: May 6th, 2026

Response Submission Deadline: May 13th, 2026

QUESTION DEADLINE

May 1st, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Issuing Agency

Nc Community College System

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The organization is seeking information from vendors for customer relationship management (CRM) software solutions. The CRM must support colleges' engagement with businesses, employers, and external partners, facilitating workforce outreach, work-based learning coordination, and ongoing employer relationship management.

Additionally, the system should advance tools and technologies for recruitment, enrollment, onboarding, and student engagement. The intended outcome is to develop a procurement strategy for a cohesive, system-level CRM solution. Requirements include role-based access, privacy and security settings, an implementation approach, support model, REST API availability, and real-time data synchronization.

This process aims to collect information from vendors that can inform future procurement activities. Questions regarding the RFI must be submitted by May 1, 2026.

Similar RFPs

Frequently asked questions

When is the submission deadline?: This RFP closed on May 7, 2026 and is no longer accepting submissions.
What is the budget for this RFP?: Settle estimates the budget at $250,000 – $1,000,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by Nc Community College System. The work is located in North Carolina, United States.
Who is a good fit for this opportunity?: Established provider of CRM solutions for educational institutions
Experience with large-scale system implementations
Expertise in workforce engagement and student lifecycle management
Proven capabilities in integration (REST APIs, real-time synchronization)
Strong track record in privacy and security compliance
Ability to offer robust support and training services

Analysis generated by Settle AI from the source RFP.

Stop missing winnable RFPs

Create a free account to search the full database, filter by your criteria, and have new RFPs matched to your business automatically.

See how Settle works

Customer Relationship Management (CRM) Software (Closed) | Settle RFP Hunter