Customer Portal and AMI Technology Services and Solution
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Mandatory Pre-Proposal Meeting: September 28th, 2026
Question Cut-off: October 5th, 2026
Proposal Due Date: October 19th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of North Las Vegas
DESCRIPTION
The organization is seeking a vendor to provide customer portal and advanced metering infrastructure (AMI) technology services and solutions. The solution must include a customer portal and mobile workforce management capabilities, with the ability to host and present data from two meter systems. Required customer-facing functions include basic service requests, bill presentment and payment, and a meter data presentation page.
The platform should provide intelligent scheduling and routing and support the management of field customer service work orders from creation and dispatch or assignment through completion. The solution must include a customer portal and mobile application. A mandatory pre-proposal meeting will be held on September 28, 2026, and all questions must be submitted by October 5, 2026. The contract period will be three years.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due October 19, 2026. Questions must be submitted by October 5, 2026.
- Who issued this RFP?
- It was issued by City Of North Las Vegas. The work is located in North Las Vegas, Nevada, United States.
- Who is a good fit for this opportunity?
- Enterprise software provider specializing in utility customer portals and AMI platforms
- Demonstrated experience integrating multiple meter systems and presenting meter data
- Expertise in mobile workforce management, intelligent routing, and field service work orders
- Proven ability to deliver secure hosted platforms with billing, payment, and customer service functionality
- Experience supporting public utilities under multi-year service contracts
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.