Vendor needs to provide crash reporting and e–citation system modernization solution. • Unit Tested Custom Objects (Forms, Reports, Workflows) – Pulled from Customizations Tab Total of Customizations. • Testing: System Test Report, Integration Test Report, Security Test Report, Performance Test Report, User Acceptance Test (UAT) Report, & Approved Configured Software. • Production and Pilot Readiness Prep: Training Materials, Training Course Pilot (pre–UAT), End–User Training, Enterprise Readiness Plan, Support/Materials per Approved Plan, & Cut–over to Production for Pilot. • Development: Configured Software, Unit Tested Interface Programs, Unit Tested Conversion Programs, Mock Data Conversion 1, and Mock Data Conversion 2.