A municipality in British Columbia is seeking a vendor to implement a Computerized Maintenance Management System (CMMS) to modernize its facilities maintenance operations. The objective is to enhance the management of city properties, improve preventative maintenance practices, and streamline the handling of work orders and service requests.

Currently, maintenance operations are coordinated through manual processes, paper records, and a general-purpose ticketing system that does not support maintenance or asset management functionalities. The new CMMS solution will serve the Facilities, Parks & Properties Department, providing a centralized platform for asset management, preventive maintenance scheduling and execution, work order management, and performance reporting.

This initiative aims to replace outdated methods with a robust digital system to improve operational efficiency and reporting capabilities.