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Computer Aided Dispatch and Records Management System

Overview


Public Safety, Security & Fire
California, United StatesPosted: July 28th, 2026Deadline: August 17th, 2026

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SUMMARY


The agency seeks an integrated public safety software solution to replace its existing Computer Aided Dispatch and Records Management System. The system should be Windows-based, built on Microsoft SQL Server, and include case investigation management capabilities.

DESCRIPTION


The agency is seeking a vendor to provide a Computer Aided Dispatch (CAD) and Records Management System (RMS) to replace its current public safety software platform. The requested solution is preferably Microsoft Windows-based and should support public safety operations through an integrated CAD and RMS environment.

The proposed system is expected to use a Microsoft SQL Server database. Data stored in the system should be readily accessible to agency IT personnel through common utility tools such as Microsoft SQL Server Management Studio and Crystal Reports, without additional cost to the agency beyond any required third-party tools. The agency requires CAD and Records Management to function as two interlocking halves of a single system rather than as separate systems connected by interfaces.

The scope also includes case investigation management capabilities, including a case investigation log by detective, by officer, or across all cases under investigation, with features similar to an officer log report. Questions must be submitted no later than August 3, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 17, 2026.
Who is a good fit for this opportunity?
  • Public safety software vendor with CAD and RMS implementation experience
  • Proven expertise delivering fully integrated dispatch and records platforms
  • Strong Microsoft Windows and Microsoft SQL Server technical capabilities
  • Experience supporting law enforcement case investigation and reporting workflows
  • Ability to provide direct data access and reporting compatibility for agency IT staff
  • Established track record with state or local government public safety agencies

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