(1) Vendor needs to provide comprehensive system–wide CRM implementation and alignment services.– Strategically align, implement, and operationalize a system–wide Customer Relationship Management (CRM) capability focused on recruitment, admissions, and student lifecycle engagement. • Multi–application group (e.g. CommonApp, Liaison CAS, LSAC) integration and configuration for all USNH student populations • Data extraction, migration, and data–mapping of at least 5 years of enrolment data from existing Enrolment CRMs, • Role–based access and security by application type, with documentation of roles and permissions • Integrations with Workday SIS, Institution–specific LMS, MS Outlook, Advertising Platforms, Marketing Websites. • Applicant portal for status checks, checklist completion, document uploads, and SSO authentication, • Financial aid award letter portal delivered in accordance with financial regulations and university financial aid models. • Application review workflows and reviewer portals,(2) All question must be submitted no later than November 7, 2025.