When is the submission deadline?

Submissions are due December 10, 2026. Questions must be submitted by November 30, 2026.

What is the budget for this RFP?

Settle estimates the budget at $15,000,000 – $50,000,000. The issuer has not published an official figure.

It was issued by Missouri Department of Social Services, Children's Division. The work is located in Jefferson City, Missouri, United States.

Comprehensive Child Welfare Information System (CCWIS) for DSS (Due December 10, 2026)

SUMMARY

The Missouri Department of Social Services, Children's Division, is seeking a contractor to design, develop, and implement a modern, CCWIS-compliant case management information system.

Settle Signals

RFP Hunter shows what’s open. Settle shows what’s forming.

Deals like this one start months before the RFP. Settle reads the signals first, so your team is talking to Missouri Department of Social Services, Children's Division while competitors are still waiting for the posting.

How an RFP like this forms

Budget approved
Settle flags it
Board minutes and budget documents
Scope and vendors researched
Settle flags it
Planning documents, meeting agendas, contract renewals
RFP posted
You are here
Every bidder can see it now

Learn more about Settle

DESCRIPTION

The Missouri Department of Social Services (DSS) Children's Division (CD) is procuring a Comprehensive Child Welfare Information System (CCWIS) to replace the existing FACES mainframe application. The project involves the design, development, and implementation (DDI) of a secure, web-based, cloud-hosted solution to support child welfare operations, including intake, investigation, case management, financial management, and reporting. The contract period is seven years from the effective date, with three one-year renewal options. The implementation is estimated to take approximately 36 months.

KEY REQUIREMENTS

Must be registered in MissouriBUYS in a 'Prospective' or 'Spend Authorized' status
Must achieve 'Approved' registration status in MissouriBUYS (WebProcure/Proactis) and 'Spend Authorized' status in MissouriBUYS (MOVERS)
Must have experience successfully implementing the proposed solution
Must have successfully implemented a Human Services system for at least one government entity in the past five years
Must have experience providing a Health and Human Services project of similar scale, size, scope, and complexity
Must have knowledge of the CCWIS final rule (45 CFR §§ 1355.50-1355.59)
Must maintain cybersecurity policies consistent with NIST SP 800-53 or ISO/IEC 27001
Must pass nationwide fingerprint-based background checks through the Missouri State Highway Patrol
Must maintain Commercial General Liability Insurance ($1M occurrence/$2M aggregate)
Must maintain Privacy and Security Liability (Cyber Liability) Insurance ($10M aggregate)

Do you qualify? Get a free fit score and answer these once for every RFP that asks.

TIMELINE

Pre-proposal Teleconference: November 10th, 2026

Proposal Submission Deadline: December 10th, 2026

Project Initiation and Planning: Q2 FFY27 - Q3 FFY27

Business Process Review and Gap Analysis: Q3 FFY27 - Q4 FFY27

Iterative Design and Development: Q1 FFY28 - Q3 FFY29

Go-Live and Stabilization: Q4 FFY29

Issuing Agency

Missouri Department of Social Services, Children's Division

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Comprehensive Child Welfare Information System (CCWIS) for DSS