An organization in Texas is seeking a vendor to deliver a comprehensive, cloud-based application platform with integrated CRM capabilities to support the admissions workflows for various program types. The platform must be modern, secure, scalable, and capable of managing online applications, automating workflows, facilitating communications, and integrating with existing systems. The solution should efficiently handle admissions for graduate degree programs (PhD, MS, Certificates), post-baccalaureate programs, and summer undergraduate research programs.

Key requirements include robust online application management with program-specific configurations, support for multiple application cycles, applicant portals for document uploads and admissions status tracking, and features for requesting recommendations and responding to decisions. The platform must also provide role-based administration, preconfigured workflow templates for graduate admissions, configurable review processes, routing rules, scoring rubrics, and decision forms for faculty and administrative staff. Technical specifications mandate a cloud-hosted SaaS environment with high availability (99.5% or above), encryption of data both in transit and at rest, and configurable dashboards and analytics with exportable reporting features. The user experience must be accessible (ADA/508 compliant), mobile-friendly, and intuitive for all users.

The contract period is set for one year. All questions related to this solicitation must be submitted by February 11, 2026.