Community Engagement Software
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
RFP Published: October 27, 2025
Pre-Proposal Vendor Teleconference: November 5, 2025
Pre-Proposal Questions Due: November 19, 2025
Addendum Posted with Responses to Pre-Proposal Questions: November 25, 2025
Proposal Due Date: December 11th, 2025
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City of Wilmington
DESCRIPTION
A city in North Carolina is seeking proposals from qualified vendors to provide a cloud-based community engagement software solution. The platform should facilitate enhanced public participation, communication, and collaboration between the city and its residents, delivering an inclusive and transparent engagement experience.
The selected software must be user-friendly, scalable, and secure, and should operate as a SaaS (Software as a Service) solution. Key requirements include compliance with WCAG 2.1 and ADA accessibility standards, ISO 27001 or SOC 2 (or equivalent) certifications, and support for regional data residency. The system must support end-to-end encryption (SSL/TLS), comply with GDPR/CCPA privacy regulations, and offer robust data anonymization features for user privacy.
Additional technical and management specifications include Single Sign-On (SSO) integration, role-based permissions for administrators, and compatibility with Granicus and ESRI platforms. The solution should provide a customizable back office, flexible workflow options, and dynamic content/page building capabilities. The contract will be for a one-year period.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on December 11, 2025 and is no longer accepting submissions.
- What is the budget for this RFP?
- Settle estimates the budget at $50,000 – $250,000. The issuer has not published an official figure.
- Who issued this RFP?
- It was issued by City of Wilmington. The work is located in Wilmington, North Carolina, United States.
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.