Cloud-Hosted Inmate Video Visitation and Phone System
Overview
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SUMMARY
DESCRIPTION
A county agency in Texas is seeking a vendor to provide a fully operational cloud-hosted inmate video visitation and inmate phone system. The solution must enable the public, attorneys, and authorized officials to conduct remote audio and video visits with incarcerated individuals. The requested system includes all required hardware, software, configuration, networking recommendations, testing, documentation, and training services.
The proposed solution must be a new Internet Protocol (IP)-based video visitation system with video stations in housing units, counseling rooms, and control stations. It must support secure network communications, a video visitation management application with independent storage, internal and secure external web access, and web-based scheduling for both internal and external users.
The vendor will also be responsible for integration with the Jail Management System (JMS) and Criminal Justice Information System (CJIS), as well as cabling services, system warranties, and monitoring. The contract term is expected to be three years, and questions are due by July 25, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due September 1, 2026.
- Who is a good fit for this opportunity?
- Correctional technology provider with inmate video visitation and telephony experience
- Firm with expertise in secure IP-based communications systems
- Vendor capable of JMS and CJIS-related system integrations
- Company able to provide hardware, software, cabling, installation, and training
- Provider with experience serving county jails or detention facilities
- Team able to support warranties, monitoring, and multi-year service contracts
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.