An organization is seeking a vendor to provide a cloud-hosted digital fundraising and engagement platform delivered as Software as a Service (SaaS). The platform must be designed to support high-volume donor engagement and facilitate real-time data exchange with Blackbaud CRM, specifically for donor records, fund mapping, and gift processing. Robust API connectivity is required, enabling batch uploads, offline gift entry, and real-time reporting with flexible data filtering options.

The solution should support mobile wallet payments (including Apple Pay, Venmo, PayPal, Google Pay, and cryptocurrency) and allow for custom branding with CSS, color schemes, and embedded video. Administrators must have access to dashboards that monitor platform performance, donor activity, and ambassador metrics. Features also include generating custom tracking links for ambassadors, dashboards showing donation details, and in-platform tools for email communication and personalized acknowledgments.

Ambassadors should be empowered to create and manage their own matches, challenges, and outreach initiatives. The platform must provide tools to manage crowdfunding campaigns, enabling customizable forms and seamless ambassador integration. Staff should be able to create, edit, and manage donation forms, landing pages, events, and configure both donor- and time-based challenges with flexible control. The platform must display dynamic event listings and incorporate visual gamification tools, such as thermometers, donor heatmaps, countdown clocks, and progress indicators.

The contract for this project is anticipated to last one year. Questions regarding the platform must be submitted by November 18, 2025.