Cloud-Based Utility Billing Software
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Questions due by August 5th, 2026.
Bids due by August 7th, 2026.
Bid opening on August 7th, 2026.
Project start within 10 days of award notice.
Go live date within 6 months of award notice.
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City of Woonsocket
DESCRIPTION
The vendor will provide cloud-based utility billing software supporting water and sewer utility billing operations. The solution should include customer service and account management, premise management, connection and disconnection processing, meter readings and meter management, service orders, lead service account management, rates, billing, accounts receivable management, and collections.
The system should also support in-person cash receipts, lockbox payments, online electronic payments, reporting, and interfaces with relevant departments. The contract period will be three years. Questions must be submitted by August 5, 2026, and proposals are due by August 7, 2026.
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Frequently asked questions
- When is the submission deadline?
- This RFP closed on August 7, 2026 and is no longer accepting submissions.
- Who issued this RFP?
- It was issued by City of Woonsocket. The work is located in Woonsocket, Rhode Island, United States.
- Who is a good fit for this opportunity?
- Utility billing software provider with cloud-based deployment expertise
- Experience supporting water and sewer utilities
- Demonstrated capabilities in billing, metering, payments, collections, and account management
- Strong reporting and departmental integration experience
- Ability to provide implementation and support for a three-year contract
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.