Cloud-Based Rider Information and Trip Planning Platform
Location:
Washington, USA
Posted on:
Nov 11, 2025
Deadline:
Dec 9, 2025
Summary:
Seeking a vendor for a cloud-based platform to deliver real-time transit information, trip planning, and rider engagement for Washington public transit.
(1) Vendor needs to provide cloud–based rider information and trip planning platform.– Provide a digital platform to improve the public transit rider experience by delivering real–time service information, trip planning, and two–way communication.– The platform must offer mobile (iOS and android) and web access, integrate with existing transit data systems, support agency planning needs, and provide tools for managing live service updates, including detours.– Real–time service information – Trip planning – Live detour and service change management– Planning and analytics tools – Customer engagement and communication – Admin portal – Accessibility and language support – Integration and future readiness– Security and privacy (2) A non–mandatory pre–bid meeting will be held on November 18, 2025. (3) All the questions must be submitted no later than December 2, 2025.
