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Cloud-Based Records Management System

Overview


Business Systems (ERP, CRM & POS)
Washington, District of Columbia, United StatesPosted: August 14, 2026Deadline: September 12, 2026

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SUMMARY


This request seeks information from vendors offering a cloud-based records management system with case management, mobile field capabilities, artificial intelligence, and role-based administrative controls. The anticipated contract period is one year.

DESCRIPTION


The requesting organization is seeking information from vendors capable of providing a cloud-based records management system. The system must support case management, including building and maintaining case histories, assigning individual, group, and department permissions, adding witnesses, suspects, and victims, recording locations, and managing property and evidence.

The solution should provide mobile capabilities such as electronic signatures, photo capture, citation issuance, voice dictation, and barcode scanning. It should also incorporate artificial intelligence features for report generation, narrative assistance, report summarization, entity extraction, similar-case identification, and productivity recommendations.

Administrative functionality should include customizable drop-down pick lists, the ability to add and map offense codes, user-role creation and assignment, role-based access permissions, and segregation of data views based on group assignments. Vendor questions must be submitted by August 30, 2026. The anticipated contract period is one year.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 12, 2026.
Who is a good fit for this opportunity?
  • Cloud software provider with experience delivering records or case management systems
  • Expertise in mobile workflows, electronic signatures, barcode scanning, and field data capture
  • Demonstrated artificial intelligence capabilities for document and report processing
  • Strong role-based access control, configuration, and data segregation capabilities
  • Experience supporting public-sector or investigative organizations

Analysis generated by Settle AI from the source RFP.

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