Cloud-Based Permitting Software

The State of New Hampshire is seeking a cloud-based permitting software solution designed to manage a wide range of permitting and inspection processes. The desired platform should support permitting activities, plan reviews, inspection scheduling, code enforcement, fire prevention, fee management, and robust reporting to ensure compliance with state and local regulations. The software should offer a user-friendly, transparent interface that facilitates coordination across multiple departments, provides customers with the ability to schedule inspections, and seamlessly integrates with the municipality's Assessing, GIS (including ArcGIS Online), and financial systems.

The solution should feature a centralized online portal for submitting various permit applications, such as those for new construction, renovations (residential and commercial), health, demolition, signage, and more. Important requirements include audit tracking for user and workflow activities, the capability to migrate and link historical data from the existing Permiteyes platform, and real-time notification and update systems for application status changes. The system should also offer real-time public access to inspection results, permit expiration warnings, mobile responsiveness—including offline functionality for field inspectors—and automated email notifications upon permit approval. To enhance data integrity, applications and permits should require all necessary information prior to submission.