Cloud-Based Paperless Medication Guides and Patient Education Platform
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Base period: November 1st, 2026 to October 31st, 2027.
Option Year 1: November 1st, 2027 to October 31st, 2028.
Option Year 2: November 1st, 2028 to October 31st, 2029.
Option Year 3: November 1st, 2029 to October 31st, 2030.
Option Year 4: November 1st, 2030 to October 31st, 2031.
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Department of Veterans Affairs
DESCRIPTION
The agency seeks a vendor to provide a fully managed, cloud-based platform for paperless medication guides and patient education materials. The solution will deliver agency-required information through QR codes printed on outpatient prescription labels, replacing the current paper-based workflow and giving Veterans digital access to medication information, instructional videos, transcripts, and administration instructions.
The platform must generate a unique QR code for each outpatient prescription, link Veterans to current agency-approved medication guides and education materials, and integrate with ScriptPro outpatient pharmacy automation and Cerner/Oracle Health workflows. Content must be available in English and Spanish, written at a fourth- to sixth-grade reading level, and include accessible videos, transcripts, images, and annual updates. Pharmacy staff must be able to opt Veterans out of electronic guides upon request, and no Protected Health Information may be encoded in or transmitted through the QR code.
The vendor will provide implementation and go-live support, staff training materials, technical assistance, data security and privacy controls, continuous cloud access, and at least 99% uptime. Support inquiries must receive a response within one business day.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 8, 2026.
- Who issued this RFP?
- It was issued by Department of Veterans Affairs. The work is located in Portland, Oregon, United States; Vancouver, Washington, United States.
- Who is a good fit for this opportunity?
- Healthcare technology company specializing in digital medication information and patient education platforms
- Proven experience integrating with ScriptPro and Cerner/Oracle Health pharmacy workflows
- Cloud service provider with strong healthcare data security and privacy controls
- Experience delivering accessible, bilingual English and Spanish healthcare content
- Capable of providing implementation, training, go-live support, and responsive technical assistance
- Demonstrated ability to maintain high-availability services with at least 99% uptime
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.