An organization is seeking a vendor to provide a cloud-based Software-as-a-Service (SaaS) solution for managing the lifecycle of energy infrastructure permits. The selected solution will be responsible for configuring, customizing, and deploying a permit lifecycle tracking platform that integrates with existing online docket management tools, records repositories, and public geographic information system (GIS) data platforms.

The platform must achieve compatibility with legacy systems, enabling seamless, real-time data exchange through API-driven integration, or via scheduled batch data import and export if API integration is unfeasible. Strong authentication protocols and tiered access controls are required to secure user access both for internal agency staff and the public.

Automation features are essential, including notifications for internal stakeholders on application status, filing deadlines, compliance reminders, and other critical milestones. Automated notifications and report generation will ensure timely, accurate updates, thereby improving responsiveness and reducing the need for manual intervention.