Cloud-Based Electronic Adjudication Management System

The State of California is seeking a qualified vendor to deliver a cloud-based electronic adjudication management system (EAMS) designed to support comprehensive court case management and all related court functions. The system will be built and implemented using the agile software development lifecycle, ensuring transparency and continuous visibility into project progress.

Key requirements include strict compliance with relevant industry and federal standards for password management and user authentication, leveraging multi-factor identity resolution tools as approved by DIR. The solution must incorporate advanced security features, such as real-time intrusion detection and prevention systems, robust error handling distinguishing between errors and exceptions, and reliable backup, recovery, and business continuity measures. The system will reconcile files and data from external sources, create and maintain a detailed data model and dictionary, and support configurable business rules and workflows for record management.

Additional capabilities required include configurable data retention policies (up to 50 years), data archiving, comprehensive performance monitoring, and standardized reporting formats. The EAMS must generate unique identifiers for each transaction and permit authorized users to define acceptable file types. These features will ensure the solution’s adaptability, security, and operational resilience in managing California's court case adjudication processes.