Cloud-Based Closed-Loop Referral System
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Pre-proposal questions due: October 22nd, 2026
Proposals due: October 29th, 2026, 5:00 p.m. Eastern Time
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Calvert County Health Department
DESCRIPTION
The agency seeks a cloud-based closed-loop referral system to centralize referral management and communication among the Charles County Health Department and its community service providers. The platform should improve accountability and client outcomes through closed-loop referral tracking, automated workflows, reminders, case management, care coordination, appointment and event scheduling, and real-time reporting through dashboards.
The solution should support customizable community partner configurations, unique and trackable referral links, automated notifications through secure messaging, email, or in-platform dashboards, and direct secure communication among the health department, service providers, and clients. It should also provide cross-clinic calendars for multiple clinics and service lines, appointment and resource scheduling, and case management from admission through discharge.
The platform must include robust security safeguards, role-based access control, and multi-factor authentication. The selected vendor will provide implementation and configuration services supported by a defined project plan and timeline. Questions must be submitted by October 22, 2026.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due October 29, 2026. Questions must be submitted by October 22, 2026.
- Who issued this RFP?
- It was issued by Calvert County Health Department. The work is located in Maryland, United States.
- Who is a good fit for this opportunity?
- Cloud software provider specializing in healthcare referral, care coordination, or case management platforms
- Demonstrated experience implementing closed-loop referral systems for public health agencies or community service networks
- Strong expertise in secure messaging, scheduling integrations, dashboards, workflow automation, and real-time reporting
- Proven capabilities in role-based access control, multi-factor authentication, and healthcare data security
- Experienced implementation team able to deliver configuration, project planning, training, and deployment support
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.