When is the submission deadline?

Submissions are due July 6, 2026. Questions must be submitted by June 29, 2026.

It was issued by County Of San Mateo. The work is located in California, United States.

Who is a good fit for this opportunity?

Providers of secure, cloud-based background investigation software. Experience with law enforcement or public sector hiring compliance, especially POST regulations. Ability to offer 24/7 customer support and user training. Demonstrated integration capabilities with existing government digital systems. Prior experience supporting large, multi-sector government clients.

Cloud-Based Background Investigation Software (Due July 6, 2026)

Overview

Public Safety, Security & Fire

California, United StatesPosted: June 11th, 2026Deadline: July 6th, 2026

Fit Score

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SUMMARY

The agency seeks a secure, cloud-based software solution for conducting compliant and efficient pre-employment background investigations, with integrated support and automated features.

KEY REQUIREMENTS

Must have a minimum of three years experience providing background investigation software system services to law enforcement clients
Must align with current California Commission on Peace Officer Standards and Training (POST) regulations
Must comply with federal, state, and local regulations including FCRA, EEO, CCPA, and FBI CJIS standards
Must be registered with the System for Award Management (SAM)
Must provide a secure, cloud-based software system
Must provide initial and ongoing training sessions for all user groups
Must provide 24/7 technical support
Must be able to securely migrate existing background investigation data and legacy data

CONTRACT DURATION

60 months

TIMELINE

RFP Released: June 10th, 2026

Deadline for Questions, Comments and Contract Exceptions: June 29th, 2026, 5:00pm

Proposal Due Date and Time: July 6th, 2026, 5:00pm

Anticipated Contract Award Date: September 1st, 2026

QUESTION DEADLINE

June 29th, 2026

Issuing Agency

County Of San Mateo

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DESCRIPTION

A government agency in California is seeking a vendor to provide a secure, cloud-based pre-employment background investigation software system. The solution must integrate seamlessly with the agency's existing digital system and facilitate efficient, accurate, and secure background investigations to support high-quality hiring decisions across various sectors including bioscience, software, green technology, hospitality, finance, healthcare, education, and transportation.

The selected software must include tools to ensure compliance with current state commission on peace officer standards and training (POST) regulations and improve the overall effectiveness of the hiring process. Key features should include automated background checks such as criminal history, employment verification, education verification, and reference checks. Vendors are expected to provide 24/7 customer support and training resources to maximize system capabilities. The intended contract period is five years.

Questions regarding the RFP must be submitted by June 29, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due July 6, 2026. Questions must be submitted by June 29, 2026.
Who issued this RFP?: It was issued by County Of San Mateo. The work is located in California, United States.
Who is a good fit for this opportunity?: Providers of secure, cloud-based background investigation software
Experience with law enforcement or public sector hiring compliance, especially POST regulations
Ability to offer 24/7 customer support and user training
Demonstrated integration capabilities with existing government digital systems
Prior experience supporting large, multi-sector government clients

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