When is the submission deadline?

Submissions are due October 9, 2026. Questions must be submitted by September 30, 2026.

It was issued by The University Of Tennessee. The work is located in Knoxville, Tennessee, United States.

Who is a good fit for this opportunity?

Survey research and public-sector engagement firm. Experience designing, administering, and analyzing statewide or municipal citizen surveys. Expertise in GIS mapping, spatial analysis, and benchmarking. Capability to deliver ADA-compliant and multilingual survey instruments. Demonstrated experience supporting municipal strategic planning and decision-making.

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Citizen Survey Program Service

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Overview

Mapping, GIS & Surveying

Knoxville, Tennessee, United StatesPosted: September 17, 2026Deadline: October 9, 2026

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SUMMARY

A government authority in Knoxville seeks a vendor to deliver a three-year citizen survey program encompassing survey design, administration, analysis, reporting, GIS-enabled sentiment mapping, accessibility, multilingual support, and municipal decision-making insights.

KEY REQUIREMENTS

Demonstrated experience in municipal or statewide survey research
Must provide examples of previous public-sector survey work
Must provide staff résumés highlighting survey methodology expertise
Must have experience with ADA-compliant digital survey tools and multilingual implementation
Must submit Tennessee Procurement Protection Act Certification
Must provide an Accessibility Conformance Report (ACR) using the VPAT2 template
Must register as a vendor with the University’s vendor management system, PaymentWorks
Must comply with background check requirements for personnel with access to University Data
Must provide at least 5 references from comparable projects

CONTRACT DURATION

36 months

TIMELINE

Publication Date: September 16th, 2026

Deadline for Questions: September 30th, 2026

Bidder Submission Due Date: October 9th, 2026

QUESTION DEADLINE

September 30, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

The University Of Tennessee

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DESCRIPTION

The government authority in Knoxville, Tennessee, is seeking a vendor to provide a comprehensive citizen survey program service. The selected provider will design, administer, analyze, and report on statewide citizen surveys, offering a standardized and high-quality survey service through supported engagements.

The program should support integration with municipal strategic planning projects and direct municipal requests, while providing consistent methodologies, reliable benchmarking, and scalable survey tools for participating municipalities. Services must include GIS-enabled mapping and spatial analysis of community sentiment, accessible survey design with ADA-compliant and multilingual options, and importance-satisfaction analysis to support municipal decision-making.

The contract period will be three years. Questions must be submitted by September 30, 2026, and proposals are due October 9, 2026.

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Frequently asked questions

When is the submission deadline?: Submissions are due October 9, 2026. Questions must be submitted by September 30, 2026.
Who issued this RFP?: It was issued by The University Of Tennessee. The work is located in Knoxville, Tennessee, United States.
Who is a good fit for this opportunity?: Survey research and public-sector engagement firm
Experience designing, administering, and analyzing statewide or municipal citizen surveys
Expertise in GIS mapping, spatial analysis, and benchmarking
Capability to deliver ADA-compliant and multilingual survey instruments
Demonstrated experience supporting municipal strategic planning and decision-making

Analysis generated by Settle AI from the source RFP.

RFP Hunter shows what is open. Settle shows what is forming.

Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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