Citizen Satisfaction Survey Platform
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Issuance of Request for Proposals: June 30th, 2026
Proposal Due Date: July 28th, 2026
Proposal Opening: July 29th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Maricopa
DESCRIPTION
The issuing agency is seeking a vendor to provide a citizen satisfaction survey platform for a one-year contract term. The selected provider will design, administer, analyze, and report on a comprehensive citizen satisfaction survey intended to capture resident sentiment through statistically valid and representative sampling methods, going beyond informal social media feedback.
The platform is expected to support clear, user-friendly dashboards and reporting tools that make findings accessible to city council, staff, and the general public. The scope also includes survey design and development in collaboration with the city manager's office and designated staff, along with comprehensive statistical analysis of responses, including demographic and geographic breakdowns.
Additional desired capabilities include social media or public sentiment monitoring and analysis tools, community engagement modules such as project pages and interactive engagement tools, and GIS mapping of survey results. The overall objective is to provide a reliable and inclusive mechanism for understanding community perspectives across all segments of the population.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 28, 2026. Questions must be submitted by July 18, 2026.
- Who issued this RFP?
- It was issued by City Of Maricopa. The work is located in Maricopa, Arizona, United States.
- Who is a good fit for this opportunity?
- Survey research firm with citizen satisfaction and public sector engagement experience
- Provider of statistically valid sampling and survey administration services
- Company with data analytics, dashboarding, and public reporting capabilities
- Experience delivering demographic and geographic response analysis
- GIS mapping capability for survey result visualization
- Familiarity with community engagement platforms and sentiment analysis tools
- Ability to collaborate with municipal leadership and staff on survey design
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.