The organization seeks a robust, flexible, and user-friendly catering management software solution designed to streamline operations, enhance data accuracy, and improve overall productivity. The new system should consolidate all aspects of catering management—including order intake, event coordination, contract management, menu and receipt management, historical records, billing, and reporting—into a unified platform. Integration with the university’s existing financial systems is required, as well as support for order intake across various channels such as phone, email, and an open API.

The software must offer mobile accessibility so users and administrators can access critical functionalities from smartphones and tablets. The system should automate workflows, eliminate manual data entry, provide real-time visibility across all functions, and include estimation tools for order value and quantity. Additional requirements include an option for self-service ordering, comprehensive reporting and analytics dashboards, and mobile event coordination tools for staff and delivery personnel. The provider must also deliver implementation services—including data migration, software configuration, deployment, and user training—as well as options and recommendations for data cleanup of existing systems.