(1) Vendor needs to provide utility billing software, Spry Point, and the Workday ERP system and support citywide payment collection processes, both in–person and online, for various municipal services. • Software Functional Requirements • Core Cash Receipting Capabilities – The system must provide a centralized, real–time receipting solution for all agency departments, enabling in–person, online, and phone–based payments. Core capabilities shall include: • Real–time posting to the general ledger, with seamless integration to Workday ERP modules (Accounts Payable, General Ledger, Revenue, and Customer Accounts). • Barcode scanning and receipt printing, with support for: – Reprinting or suppressing receipts. – Configurable receipt formats with unlimited detail lines. – QR/barcode on invoices embedding payment details. • Cash drawer and safe reconciliation, including: – Support for multiple cash registers and cash balancing by deposit. – End–of–day checklists, bank deposit tickets, and bank bag number assignments. – Cash batch workflows for department processing and finance approval. • Support for manual and automated batch processing: – Create manual batches (e.g., drop box, mail–in). – Allow batch closing with net zero or negative balance (for adjustments). – Batch entry, backdating, and department–level submission workflows. • Full support for multiple Point–of–Sale (POS) terminals across departments, with end–of–day receipt consolidation. • Configurable tender types and payment workflows, including: – Multiple payment methods in a single transaction (e.g., cash + credit card). – Split payments across forms or multiple cards. – Offline payment entry and upload. • User role permissions with full audit trail of changes, transaction history, and internal comments (2) All the questions must be submitted no later than February 19, 2026.