(1) Vendor needs to provide case management system replacement, implementation and ongoing support service. – Customs, SaaS, and commercial–off–the–shelf (COTS) system implementations. – Solution must be compatible with all critical Operating System security patches within 90 days of the release of the security patch. – The Solution’s web–based user interface must be compatible with the latest version of Google Chrome and Microsoft Edge browser in either native or compatibility mode. – Any custom JavaScript is considered code and will go through the same code integration and deployment life cycle as normal .NET Code including code review, RFC, and more. – Web Development technologies 1. Kendo MVC (Limited Use) 2. .NET Core 3. .NET MVC 4. HTML5 for media–intensive applications (2) All the questions must be submitted no later than December 1, 2025. (3) A mandatory pre–proposal conference will be held on December 1, 2025.