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Bookstore Services

Overview


Retail, E-Commerce & Consumer Goods
Palatine, Illinois, United StatesPosted: October 1, 2026Deadline: October 30, 2026

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SUMMARY


A government authority in Palatine, Illinois, is seeking a long-term partner to operate an affordable, sustainable bookstore and provide course material solutions. Services include bookstore operations, technology, staffing continuity, customer service, affordability initiatives, and communications support.

KEY REQUIREMENTS


CONTRACT DURATION


84 months

TIMELINE


Pre-Proposal Conference: October 8th, 2026

Question Cut-off Date: October 12th, 2026

Addendum Issued: October 15th, 2026

RFP Due Date: October 30th, 2026

Evaluation: November 2026

Interview/Presentations: November 2026

Committee Final Selection: December 2026

Approval by Harper Board of Trustees: January/February 2027

QUESTION DEADLINE


October 12, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Harper College

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Palatine, Illinois, seeks a long-term bookstore partner to provide comprehensive bookstore services and course material solutions supporting its academic mission. The selected partner will operate a customer-focused, reliable, affordable, accessible, and sustainable bookstore serving students, faculty, staff, and the broader agency community.

The bookstore partner must promote affordability through transparent pricing, lower-cost course material options, student choice, used and rental materials, digital and print alternatives, clear disclosure of fees, financial transparency, and an operating model that balances affordability, service quality, and the agency's financial interests. The partner will also provide responsive customer service, maintain the technology required for the approved operating model, and support staffing continuity during absences, vacancies, emergencies, and changes in enrollment or academic activity.

The scope includes communication and marketing support to ensure that students, faculty, staff, and other stakeholders receive timely and understandable information about bookstore services. Questions must be submitted by October 12, 2026. A non-mandatory pre-proposal meeting is scheduled for October 8, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 30, 2026. Questions must be submitted by October 12, 2026.
Who issued this RFP?
It was issued by Harper College. The work is located in Palatine, Illinois, United States.
Who is a good fit for this opportunity?
  • Established bookstore operator with experience serving colleges or academic communities
  • Expertise in affordable course materials, including used, rental, digital, and print options
  • Demonstrated capabilities in bookstore technology, inventory, and customer service operations
  • Strong financial transparency and sustainable operating model
  • Staffing continuity and contingency planning capabilities
  • Experience providing stakeholder communications and marketing support

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