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Bold Group Fire Alarm Monitoring Application and Manitou Cloud Solution

Overview


IT Support, Hardware & Networking
Austin, Texas, United StatesPosted: August 18, 2026Deadline: August 31, 2026

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SUMMARY


The agency seeks a vendor to provide and support a statewide, 24/7 Bold Group Manitou Cloud fire alarm monitoring application. Responsibilities include configuration, cybersecurity-aligned version control, operational monitoring, manufacturer support, and on-demand reporting.

KEY REQUIREMENTS


CONTRACT DURATION


12 months

TIMELINE


Solicitation Open Date: August 17th, 2026

Solicitation Close Date: August 31st, 2026, 3:00 PM Central Time

Tentative Date for Contract Award: October 30th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Texas Department Of Transportation

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DESCRIPTION


The agency is seeking a vendor to provide the Bold Group fire alarm monitoring application, known as Manitou Cloud Services. The solution must support continuous, 24-hour, seven-day-a-week fire alarm monitoring and receive signals from agency fire alarm systems statewide.

The vendor will be responsible for maintaining the application, including installation and configuration, application integrity, and version control in alignment with the agency’s cybersecurity requirements. The vendor must also provide operational monitoring support and, as needed, manufacturer support for alarm notification, response records, system reports, and alarm logs.

The solution must support on-demand reporting for system incidents, alarm logs, alarm notifications, and response records.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 31, 2026.
Who issued this RFP?
It was issued by Texas Department Of Transportation. The work is located in Austin, Texas, United States.
Who is a good fit for this opportunity?
  • Fire alarm monitoring and public safety technology provider
  • Experience supporting Bold Group Manitou Cloud or comparable alarm monitoring platforms
  • Capability to provide continuous 24/7 operational and technical support
  • Expertise in application configuration, version control, and cybersecurity compliance
  • Experience delivering alarm records, incident logs, notification reports, and response reporting

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